policy

🧵 Store Policies – Cielito de Tela

Processing Time
Each item is handmade with love and care. Please allow 3–5 business days for your order to be crafted and prepared for shipping.

Shipping
Orders are shipped via USPS with tracking provided. Delivery times may vary based on location. I’m not responsible for delays caused by postal services, but I’ll do my best to help as much as I can.

Returns & Exchanges
Due to the handmade nature of my items, returns are accepted only for damaged or incorrect orders. If there's an issue, please contact me within 7 days of delivery, and I’ll make it right with care.

Custom Orders
are not available.

Support Small Dreams
Your purchase supports a small, resilient dream fueled by puppy love, creativity, and second chances. Thank you for being part of my sky.